Contact CoastToCoast

You're contacting the CoastToCoast platform team — the people who run the website, the app, and the marketplace.

Looking to book a guide or transfer? You're in the wrong place. Local Coast to Coast Path guides reply within 24 hours on our trip-enquiry lead board on the homepage — that's the fastest route to a real human on the trail.

Pick the right inbox

For now every category routes to hello@walkcoasttocoast.co.uk. Pick the closest match — it helps us triage faster.

General enquiry Anything that doesn't fit the other categories — feedback, suggestions, questions about the platform. Bug / site problem Something broken on the site or the mobile app? Tell us what you were doing, what URL, and what browser/device. Press & media Journalists, photo/video requests, interview enquiries. We send replies same-week. Partnership / B2B Bulk listing of tours, co-marketing, integrations, agency-level subscriptions, affiliate programmes. Billing & subscription For providers with subscription, refund, invoice, or VAT questions. Include your account email so we can find your record. Legal / GDPR / data Data access, deletion, portability, takedown, regulator, trademark and other legal enquiries.

Response time

Most enquiries replied within 2 working days.

Press and partnership: same-week.

Not for emergencies. If you're on the trail and need help right now, dial 999 (UK emergency services) and tell them your last known location.

Operating company

CoastToCoast is a trading name of Pixelo Mobile Ltd, a company registered in England & Wales.

UK Co. No. 10585806

Registered office: 565 Green Lanes, Haringey, London, England N8 0RL

Other things you might be looking for

💬 Message local guides (lead form) 👥 Ask the community ❓ How CoastToCoast works 🗑 Delete my account 🔐 Privacy policy 📜 Terms & conditions ♿ Accessibility statement